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Introduction

Our privacy policy will help you understand what information we collect at Clevry, how Clevry uses it, and your choices.

When we mention "Clevry", “we,” “our,” or “us” in this privacy policy, we are referring to Clevry UK Ltd., the company which provides the Services and owns the brand "Clevry".

When we mention “Services” in this privacy policy, we’re referring to our products and services which include but are not limited to our online psychometric platform, online 360 feedback platform, assessment and development centre exercises, organizational development, test user training and leadership development.

Information we collect/receive

Customer Data

Content and information submitted by users of our website is referred to in this policy as “Customer Data.” 

Where we collect or processes Customer Data, we do so on behalf of the Customer. Clevry will hold Customer Data and related information for a minimum of 2 years after the last instance of contact between Clevry and the Customer.

Here are some examples of Customer Data (but keep in mind they are only examples and there may be others):

  • Account creation information. Users of our website who provide information such as an email address and password to create an account.
  • Billing and other information. Customers that purchase any of our digital services, our corporate affiliates and our third party payment processors may collect and store billing address and credit card information on our behalf or we may do this ourselves in order to process the payment.
  • Services usage information. This is information about how you are accessing and using our services, this may include administrative and/or any support communications with us
  • Contact information. Any contact information you use when contacting us such as email address, company office address, job title, social media profiles and phone numbers.
  • Log data. When you use our website our servers automatically record information, including information that your browser sends whenever you visit a website. This log data may include your Internet Protocol address, the address of the web page you visited before using the Services, your browser type and settings, the date and time of your use of the Services, information about your browser configuration and plug-ins, language preferences, and cookie data.
  • Device information. We may collect information about the device you are using the Services on, including what type of device it is, what operating system you are using, device settings, application IDs, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings.
  • Geo-location information. Precise GPS location from mobile devices is collected only with your permission. WiFi and IP addresses received from your browser or device may be used to determine approximate location.
  • Third party data. Clevry may also receive information from affiliates, partners, or others that we use to make our own information better or more useful. This might be aggregate level information, such as which IP addresses go with which zip codes, or it might be more specific information, such as about how well an online marketing or email campaign performed.

Our Cookie Policy

Clevry uses cookies and other similar technologies (such as single-pixel gifs and web beacons), to record data. We use both session-based and persistent cookies.

Cookies are small text files sent by us to your computer and from your computer or mobile device to us each time you visit our website. Cookies are unique to your browser. Session-based cookies last while your browser is open and are automatically deleted when your browser is closed. Persistent cookies last until you or your browser delete them or until they expire.

Cookies allow us to carry out site analytics and personalisation. If you access our website from your browser, you can manage your cookie settings. Please note, if you disable some or all cookies you may not be able to access our Services.

Clevry use third parties like Google Analytics for website analytics. You may opt-out of third party cookies from Google Analytics on their website. We do not currently recognise browser-initiated Do Not Track signals as currently there is no consistent industry standard for compliance.

 

Session based cookies we use:

Provider

Cookie

Domain

Expiration in days

Purpose

Hubspot

__hssc

.clevry.com

Session

This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. 

Hubspot

__hssrc

.clevry.com

Session

Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.

Google

_gat

.clevry.com

Session

Used for throttling requests to Google Analytics to increase the efficiency of network calls

Linkedin

lang

.linkedin.com

Session

Set by LinkedIn when a web page contains an embedded "Follow us" panel. 

Linkedin

lang

.ads.linkedin.com

Session

Remembers the user's selected language version of a website 

Google 

_gat_gtag_UA_52714859_4

.clevry.com

Session

Google Tag Manager tracking cookie

Hubspot

__cfruid

.www.clevry.com

Session

Used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.

 

 

 

 

 

Twitter

i/jot

twitter.com

Session

Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant adverti sement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. 

Twitter

__widgetsettings

twitter.com

Persistent

Sets & maintains Twitter widget embed settings

Hubspot

HUBLYTICS_EVENTS_53

hubspot.com

Persistent

Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that the visitor is shown the same advertisement. 

Google

collect

.google.com

Pixel

Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.

Google

rc::a

.google.com

Persistent

 This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. 

Google

rc::b

.google.com

Session

 This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. 

 

Other cookies:

Google

_gid

.clevry.com

1

Used to distinguish between users

Google

_ga

.clevry.com

730

Used to distinguish between users

Hubspot

hubspotutk

.clevry.com

390

This cookie is used to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.

Hubspot

__hstc

.clevry.com

390

The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

Hubspot

__cfduid

.hubapi.com

30

This cookie is set by HubSpot’s CDN provider, Cloudflare. It helps Cloudflare detect malicious visitors to your website and minimizes blocking legitimate users.

Google

NID

.google.com

183

Google cookie used to remember your preferences such as language

Linkedin

bscookie

.www.linkedin.com

730

Linkedin secure browser cookie

Linkedin

bcookie

.linkedin.com

730

Linkedin browser id cookie - sets ids for users

Linkedin

lidc

.linkedin.com

1

Linkedin routing cookie

Linkedin

UserMatchHistory

.linkedin.com

30

Linkedin ads id syncing - syncs users with linkedin ids

Hubspot

__cfduid

.hsappstatic.net

30

Used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.

Hubspot

__cfduid

.hubspot.com

30

Used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.

Hubspot

__cfduid

.hs-analytics.net

30

Used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.

Hubspot

__cfduid

.hsadspixel.net

30

Used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.

Hubspot

__cfduid

.usemessages.com

30

Used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.

Hubspot

__cfduid

.hs-scripts.com

30

Used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.

Hubspot

__cfduid

.hubspot.net

30

Used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.

Hubspot

__cfduid

.www.clevry.com

30

Used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.

Why we need/use your information

We use your information to provide and improve the Services.

Customer Data

Clevry may access and use Customer Data as reasonably necessary to (a) provide, maintain and improve the Services; (b) to prevent or address service, security and technical issues; (c) at a Customer’s request in connection with customer support matters; (d) as required by law or as permitted by the Data Protection Act or GDPR (General Data Protection Regulation)

Other information

We sometimes use other kinds of information in providing our Services. Specifically:

  • To help improve our Services. We may carry out research and analyse data/trends in order to better understand how we can improve our Services to customers.
  • To communicate with you:
    • Responding to your requests. If you contact us with a question or issue, we will use your information to respond.
    • Sending emails and messages. We may send customers administrative emails and messages. We may also make contact to inform you about changes in our Services, Service offerings, and important Service related notices, such as security. These emails and messages are considered part of the Services and you may not opt-out of them. In addition, we sometimes send emails about new product/service features or other relevant industry news. You can opt out of these at any time.
  • Billing and account management. We use account data to administer accounts, provide reporting updates and keep track of billing and payments.
  • Communicating with you and marketing. We often need to contact you for invoicing, account management and other similar reasons. We may also choose to use your contact details for our own marketing or advertising purposes. You can opt out of these messages at any time.

Your choices

Customer Data

A Customer has many choices and control over Customer Data (related to them) held by Clevry. For example every Customer has the right to erasure as well as the right to withdraw consent from any form of contact (unless contact is necessary for fulfilment of the contract) including all forms of marketing communication. Customers have the right to request a copy of any data that we currently hold on them including the source of where the data originated from as well as details of any recipient 3rd party (or categories of recipients) of the personal data

If you have any questions about your information, our use of this information, or your rights when it comes to any of the foregoing, contact us using the details at the bottom of this page.

Other Choices

In addition, the browser you use may provide you with the ability to control cookies or other types of local data storage. Your mobile device may provide you with choices around how and whether location or other data is collected and shared. Clevry does not control these choices, or default settings, which are offered by makers of your browser or mobile device operating system.

Sharing and Disclosure

There are times when information described in this privacy policy may be shared by Clevry. This section discusses only how Criterion may share such information. Customers determine their own policies for the sharing and disclosure of Customer Data. Clevry does not control how Customers or their third parties choose to share or disclose Customer Data.

Customer Data

Clevry may share Customer Data in accordance with our agreement with the Customer and the Customer’s instructions, including:

  • With third party service providers and agents. We may engage third party companies or individuals to process Customer Data. Some of the software that constitutes as 3rd party that we may use includes but is not limited to:
    • Hubspot
    • Google
    • Linkedin
    • Twitter
  • With affiliates. We may engage affiliates in our business to process Customer Data.

Clevry is not responsible for how the 3rd party providers may collect, use, share and secure Customer Data.

Other information

Clevry may share other information as follows:

  • With third party service providers and agents. We may engage third party companies or individuals, such as third party payment processors, to process information on our behalf.
  • With affiliates. We may engage affiliates to help process other information.

 

Other types

Clevry may share or disclose Customer Data and other information as follows:

  • During changes to our business structure. If we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of Clevry assets, financing, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities (e.g. due diligence).
  • To comply with laws. To comply with legal or regulatory requirements and to respond to lawful requests, court orders and legal process.
  • To enforce our rights, prevent fraud and for safety. To protect and defend the rights, property, or safety of us or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud.

We may disclose or use aggregate or anonymised information for any purpose. For example, we may share aggregated or anonymised information with our partners or others for business or research purposes.

Security

Clevry takes security seriously. We take measures to protect information we hold from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store, and the current state of technology.

Changes to our Privacy Policy

We may change this policy from time to time, and if we do we will post any changes on this page. If you continue to use the Services after those changes are in effect, you agree to the revised policy.

 

Contacting 

Please feel free to contact us if you have any questions about our Privacy Policy. You may contact us using the contact page located on our Contact Us website or by using our mailing address below:

Clevry UK Ltd, Century House, 15-19 Dyke Road, Brighton BN1 3FE, UK

 

Further information for candidates in Turkey can be found here.

 

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We know right? These cookie pop-ups can really ruin your visit, so we’ll make this quick. This website does store cookies on your computer; we don’t do anything evil with our cookies (take a look at our cookie policy to see for yourself), but you can still make a choice:

Choose ‘Yes please’ to never see this message again and enjoy the best experience on our site. Or choose ‘No way’ if you don’t want our cookies and don’t mind maybe not seeing us at our best (plus we will have to leave just one tiny cookie so that you’re not asked to make this choice again).

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